Review collected by and hosted on G2.com. Our result is that I now have to pay close to $300 per month for a POS system when I previously paid nothing for software that offered the same functionality and was more appropriate for restaurants and bars. Hence, we returned to our online platform. Lightspeed has OrderAhead (online portal) that falls short. Having trouble logging in Please make sure youre using the correct login and password information. The integration was such a disaster that we had to cancel it to minimize the damage it had already done to our delivery rating. Sign in to Lightspeed Retail (S-Series) Store Name Username/Email Password Need help logging in By clicking the 'Log In' button you agree to our Merchant User License Agreement. We continued with the following promise, seamless integration with our third-party delivery application. We ended up removing the integration and went back to standalone. But it not only didn't work, but it was also downright horrible. One more reason for switching to Lightspeed was its credit card integration offered by the salesperson. Lightspeed fails this test because we chose our POS system based on its guaranteed excellent support. Despite this, the salesperson did not bring it up during the meeting. I spent over $1000 on hiring a computer person with 30 years of experience, and even after the program was up and running, I made unlimited phone calls to support. Furthermore, they send you the hardware with the promise that you can talk to their support and have it up and running, which is invalid. Lightspeed Retail Video Help Center View full playlist Lightspeed OnSite Play all Do you have questions about Lightspeed OnSite You can find answers here. Lightspeed's sales pitch misleads and is not what you get, so much so that we had to cancel our subscription to minimize the damage this software has already caused. There is nothing good about this software.
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